Start a Return
Changed your mind, or something not as expected? You have 30 days from delivery to start a return. Fill in the form below and we'll reply with everything you need to send it back.
Before you return
- Returns are accepted within 30 days of delivery
- Always contact us before posting anything back
- Repack the system in its original packaging where possible, in the condition it arrived
- If the issue is a fault, our team may be able to fix it without a return - it's often quicker
How it works
- Submit the return form below with your order number
- We review it and reply by email with return instructions
- Post the item back once instructions are confirmed
- Keep your proof of postage and tracking reference
- Your refund or exchange is processed once the item arrives back with us
Return request form
The more detail you give us, the faster we can come back with the right instructions.